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Returns Policy

Product returns are accepted on stock items only within 14 days of receipt.

Non-stock items, such as 'new' product(s) ordered, may incurr an additional re-stocking charge as per their policies, and will be accepted no later than 7 days upon reciept.

No return for custom orders. 

If you are unsure that you are ordering the correct item, please contact Commercial Furniture Resource to confirm that you are ordering an item that is available to be returned.  

Commercial Furniture Resource reserves to right to charge up to 30% restocking fee for returned items.

Returns received without prior authorization will not be credited.

Contact Commecial Furniture Resource directly for a Return Authorization and specific return info.


In the event of missing or damaged product, please contact us within 48 hours upon recieving your order.  We will take every effore to assist you in repairs / replacements at no additional cost.


Due to the number of parts included in most products in our inventory, we may not have the correct part for your repair.  In that event, please allow us to aquire the proper pieces. Additional parts may need to be ordered from the manufacturer, and usually require 4 - 6 weeks to arrive.


Any further questions, please see Terms and Conditions